Privacy Policy

Last updated: January 2026

This Privacy Policy explains how SVG Force (“Service”, “we”, “our”) collects, uses, and protects users’ personal data.

By using the Service, you agree to this Policy. If you do not agree, do not use the Service.

1. Data Controller

The data controller is the owner of the SVG Force service — Denys Nyzhorodtsev (sole proprietor), Ukraine. For privacy-related questions, contact [email protected].

2. Information We Collect

We may collect the following categories of data:

  • Account data: email address (registration, login, or support requests).
  • Technical data: IP address, browser type, device type, basic technical parameters, and logs.
  • Usage data: actions in the interface or CLI, features used, and system events (for Service operation and security). When using the CLI, session identifiers and request metadata may also be transmitted.
  • User content: SVG files and other materials you upload or create while using the Service (see section 3).
  • Payment metadata: subscription status, payment-provider identifiers, receipts/invoices, and transaction references (no card details stored).

We do not store payment card details. Payments are processed by third-party payment providers under their own policies.

3. Uploaded Files and Content

SVG files and other materials uploaded to the Service are used solely to provide the Service functionality (conversion, generation, optimization, and output).

Depending on your plan, the Service may offer optional features such as generation history and/or an SVG library. To provide these features, files may be temporarily stored in private storage.

We store such files only to:

  • display history/results;
  • allow users to reuse files;
  • restore or repeat user actions within the Service.

We do not use your SVG files for model training, profiling, marketing tracking, or selling/sharing with third parties, except as required to provide the Service technically (e.g., hosting/storage providers when relevant features are enabled).

You can delete stored files and/or history via the Service interface (where available under your plan).

4. How We Use Data

We use data to:

  • provide Service functionality and maintain accounts;
  • handle support requests;
  • ensure security and prevent abuse or fraud;
  • diagnose issues and improve stability and quality;
  • comply with legal obligations.

4.1 Legal Bases

We process personal data based on:

  • performance of a contract (providing the Service);
  • legitimate interests (security, abuse prevention, stability, protection of rights);
  • legal obligations (where required by law);
  • consent (where required in specific cases).

5. Data Sharing

We may share limited data with third parties only to the extent necessary to operate the Service, including:

  • payment providers (payment processing and receipts/invoices);
  • hosting and infrastructure providers;
  • storage providers (private file storage when features are enabled);
  • communication providers (email) to support users.

We do not sell personal data and do not share it for marketing purposes.

5.1 International Data Transfers

Some providers may process data outside Ukraine and/or the EEA. In such cases, we share only the minimum necessary data and apply lawful transfer mechanisms and reasonable safeguards (including contractual safeguards and/or Standard Contractual Clauses where applicable).

6. Cookies

SVG Force uses cookies required for the Service to function (e.g., session and language preferences). See Cookie Policy for details.

7. Data Security

We apply reasonable technical and organizational measures to protect data from unauthorized access, loss, or destruction. However, no method of transmission over the Internet is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • access your data;
  • request correction or deletion;
  • restrict or object to processing;
  • withdraw consent (where processing is based on consent);
  • lodge a complaint with a data protection authority.

To exercise your rights, contact [email protected] from the email linked to your account.

8.1 Children’s Data

The Service is not intended for children. If you believe a child has provided personal data, contact us and we will take steps to delete it.

9. Data Retention

We retain data only as long as necessary to provide the Service, comply with legal obligations, and ensure security.

  • Account data may be stored while your account remains active. If you delete your account, we delete or anonymize data unless retention is required by law.
  • SVG files/history (where available) may be stored for a limited period depending on your plan and settings. After the retention period, data may be deleted automatically.
  • Logs and security data may be retained longer where reasonably necessary to detect abuse, prevent fraud, or investigate incidents, with minimization and rotation.
  • Backups: deletion may take time due to technical processes and backups.

10. Changes to This Policy

We may update this Policy. The current version is always available on this page. If changes are material, we may provide additional notice via the Service or email (where appropriate).

11. Contact Information

Privacy questions: [email protected]